PRIVACY POLICY | Play For Parents

Play For Parents

Last updated: 30 January 2026

Play For Parents is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This policy applies to your use of our website:
https://playforparents.com

1. Who We Are (Data Controller)

Play For Parents is operated by a UK-based sole trader.

Business name: Play For Parents
Contact email: support@playforparents.com
Country: United Kingdom

For the purposes of data protection law, Jonathan Carstairs is the data controller responsible for your personal data.

2. What Personal Data We Collect

We may collect and process the following types of personal data:

Information you provide to us

Full name
Email address
Phone number
Account login details (via Wix member accounts)
Information submitted via contact forms
Information provided when booking or attending Q&A sessions
Communications you send to us

Payment information

Payment details are processed securely by Wix Payments and/or PayPal
We do not store your full card details
We may receive confirmation of payment and limited transaction details for accounting purposes

Automatically collected information

When you visit our website, Wix may automatically collect:

IP address
Device and browser information
Pages visited and interactions
Cookies and similar technologies (see Cookies section below)

3. How We Use Your Data

We use your personal data for the following purposes:

To create and manage your user account
To provide access to our online course
To manage your purchase and subscription
To deliver and manage Zoom Q&A sessions
To respond to enquiries and support requests
To send important service communications
To send marketing emails (where you have consented)
To maintain website security and performance
To comply with legal and accounting obligations

4. Legal Bases for Processing (UK GDPR)

We rely on the following lawful bases to process your data:

Contract – to provide you with access to purchased courses and services
Consent – for marketing emails and mailing list subscriptions
Legitimate interests – to operate, improve, and secure our website and services
Legal obligation – for tax, accounting, and regulatory compliance

5. Marketing & Mailing List

If you sign up to our mailing list, we may send you emails about:

Course updates
Parenting resources
Relevant offers and content

You can withdraw your consent at any time by:

Clicking the unsubscribe link in any email, or
Contacting us at support@playforparents.com

6. Zoom Q&A Sessions

As part of your course, you may attend live Q&A sessions via Zoom.

Please note:

Zoom acts as a separate data processor
Your name, email address, and participation data may be processed by Zoom
Zoom’s own privacy policy applies to their handling of your data

We recommend reviewing Zoom’s privacy policy on their website.

7. Sharing Your Data

We only share your data where necessary to operate our services, including with:

Wix (website hosting, user accounts, CRM, payments infrastructure)
PayPal (if you choose PayPal as your payment method)
Zoom (for Q&A sessions)
Email service tools integrated with Wix (for newsletters and service emails)
Professional advisers (e.g. accountants), where legally required

We do not sell your personal data to third parties.

8. International Transfers

Some of our service providers (such as Wix, PayPal, and Zoom) may process data outside the UK.

Where this occurs, they use appropriate safeguards such as:

UK adequacy regulations
Standard contractual clauses
Other approved data protection mechanisms

9. Cookies

Our website is built on Wix, which uses cookies and similar technologies for:

Essential site functionality
Security and fraud prevention
Performance and stability
User account management

Depending on your settings and integrations, non-essential cookies (such as analytics) may also be used.

You can manage your cookie preferences through our cookie banner and your browser settings.

For more information, see Wix’s information on cookies and privacy.

10. How Long We Keep Your Data

We keep your personal data only for as long as necessary:

Account data: while your account is active
Purchase and transaction records: as required for legal and accounting purposes
Mailing list data: until you unsubscribe
Support communications: for a reasonable period for service and record-keeping

You can request deletion of your account and personal data at any time (see Your Rights below).

11. Your Data Protection Rights

Under UK GDPR, you have the right to:

Access your personal data
Request correction of inaccurate data
Request erasure of your data (“right to be forgotten”)
Restrict processing of your data
Object to processing
Request data portability
Withdraw consent at any time (where consent is the legal basis)

To exercise any of these rights, please contact:
support@playforparents.com

12. Data Security

We take appropriate technical and organisational measures to protect your data, including:

Secure Wix hosting infrastructure
Encrypted payment processing
Access controls to systems and accounts

However, no online system is completely secure, and you share information at your own risk.

13. Children’s Data

Our services are not specifically directed at children, and we do not knowingly collect personal data directly from children without parental involvement.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The latest version will always be published on our website with the updated date shown at the top.

15. Contact & Complaints

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact:

Email: support@playforparents.com

You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO):
https://ico.org.uk